Returns & Exchanges
Sale Return Policy
All items marked down or purchased in the sale section are final sale and not eligible for return(s) or exchange(s).
When will I receive my Refund, Exchange, or eGift Card Refund?
For the fastest processing, as soon as the Returns Bar processes your return or exchange:. If you select the shipping label, once there is tracking showing the package is in transit back to our warehouse:. You will receive a confirmation email when p
How do I return or exchange my order?
We offer three options for returns and exchanges:. We offer two options for returning your items to us:. You will need your order number to begin processing your return or exchange. You can find your order number on:. For more details on our return &
Can I return or exchange a gift?
We offer gift exchanges for the same item in a different size or color. Gifts cannot be exchanged for a different style. If you’d prefer a different style or need more time to decide, we also offer returns for e-gift cards that can be used toward a f
What is your return or exchange policy?
Rest easy, we offer free returns and exchanges within 30 days for items purchased at Roark.com for US customers. Items must be in new, unused condition with the original packaging and tags. Discounted items are excluded and cannot be returned or exch