Returns & Exchanges
Sale Return Policy
All items marked down or purchased in the sale section are final sale and not eligible for return(s) or exchange(s).
When will I receive my Refund, Exchange, or eGift Card Refund?
For the fastest processing, as soon as the Returns Bar processes your return or exchange:. If you ship your return back to us, as soon as it is received and accepted:. You will receive a confirmation email when processing is complete.
How do I return or exchange my order?
**Extended Holiday Returns/Exchanges**Enjoy a longer return window on your purchases this year. Orders placed 11/15/25 - 12/25/25 are returnable until 1/25/26. Note: items purchased in the sale section are final sales and not eligible for returns or
Can I return or exchange a gift?
We offer gift returns in the form of eGift Cards to use towards the purchase of any item on our website. We do not provide direct gift exchanges. You will need to return your gift for an eGift Card and use it to purchase another item. You will need t
Extended Holiday Returns & Exchanges
**Extended Holiday Returns/Exchanges**. This holiday season, enjoy an extended return(s) & exchange(s) period for your purchases at Roark. Orders fulfilled from Nov. 15th through Dec. 25th can be returned or exchanged for free until Jan. 25th here. A
What is your return or exchange policy?
**Extended Holiday Returns/Exchanges**Enjoy a longer return window on your holiday purchases this year. Orders placed 11/15/25 - 12/25/25 are returnable until 1/25/26. Note: all Sale items are final sale and not eligible for return(s) or exchange(s).