All items marked down or purchased during our Past Seasons Sale are final sale and not eligible for return or exchange.

All items marked down or purchased during our Past Seasons Sale are final sale and not eligible for return or exchange.

Past Seasons Sale Return Policy

For the fastest processing, as soon as the Returns Bar processes your return or exchange:. If you ship your return back to us, as soon as it is received and accepted:. You will receive a confirmation email when processing is complete.

For the fastest processing, as soon as the Returns Bar processes your return or exchange:
<ol>
<li>You will receive your refund</li>
<li>We will begin processing your new order</li>
<li>You will receive you eGift Card refund</li>
</ol>
If you ship your return back to us, as soon as it is received and accepted:
<ol>
<li>You will receive your refund</li>
<li>We will begin processing your new order</li>
<li>You will receive you eGift Card Refund</li>
</ol>
You will receive a confirmation email when processing is complete.

When will I receive my Refund, Exchange, or eGift Card Refund?

Please note that orders made on Meta Shops can only be returned for refund or store credit and cannot be exchanged. We offer three options for returns and exchanges:. We offer two options for returning your items to us:. You will need your order numb

Please note that orders made on Meta Shops can only be returned for refund or store credit and cannot be exchanged.
We offer three options for returns and exchanges:
<ol>
<li>Exchange for another color or size</li>
<li>Return for an eGift Card</li>
<li>Return for a refund back to the original payment method.&#xA0;&#xA0;If you no longer have access to the original payment method, please select an eGift Card as your refund option instead.</li>
</ol>
We offer two options for returning your items to us:
<ol>
<li>You can choose to drop your exchange off at a <a href="https://locations.happyreturns.com/">Happy Returns Return Bar location</a> for the quickest option.</li>
<li>Alternatively, we will provide you with a free shipping label to print, and you can pack and ship your return or exchange back to us.</li>
</ol>
You will need your order number to begin processing your return or exchange. You can find your order number on:
<ol>
<li><a href="http://roark.com/account">Your account page</a></li>
<li>Your shipping label listed after &quot;PO&quot; under your address</li>
<li>Your order or shipping confirmation email</li>
</ol>
For more details on our return &amp; exchange policy please visit <a href="https://support.roark.com/kb/returns-438cb584ce8146fa/what-is-your-return-policy-9e151a6e0bc8aa1f">&quot;What is your return or exchange policy?&quot;</a>
If you cannot find this information, please send us a message, and we can help you out.
<a href="https://roark.com/returns">Begin Return or Exchange</a>

How do I return or exchange my order?

Please note that orders made on Meta Shops can only be returned for refund or store credit and cannot be exchanged. We offer gift returns in the form of eGift Cards to use towards the purchase of any item on our website. We do not provide direct gift

Please note that orders made on Meta Shops can only be returned for refund or store credit and cannot be exchanged.
We offer gift returns in the form of eGift Cards to use towards the purchase of any item on our website.
We do not provide direct gift exchanges. You will need to return your gift for an eGift Card and use it to purchase another item.
You will need two numbers to begin a gift return:
<ol>
<li>Order Number, which is listed on your shipping label after &quot;PO&quot; under your address.</li>
<li>Zip Code of the shipping address.</li>
</ol>
If you cannot find this information, please send us a message, and we can help you out.
Discounted items cannot be returned or exchanged.
Select &#x201C;Start a gift return&#x201D; on our return portal:
<a href="https://roark.com/returns">Start My Gift Return</a>

Can I return or exchange a gift?

Rest easy, we offer free returns and exchanges within 30 days for items purchased at Roark.com for US customers. Items must be in new, unused condition with the original packaging and tags. Discounted items are excluded and cannot be returned or exch

Rest easy, we offer free returns and exchanges within 30 days for items purchased at Roark.com for US customers. Items must be in new, unused condition with the original packaging and tags. Discounted items are excluded and cannot be returned or exchanged. Please also note that orders made on Meta Shops can only be returned for refund or store credit and cannot be exchanged.
We offer three options for returns and exchanges.
<ol>
<li>Exchange for another size or color</li>
<li>Return for an eGift Card</li>
<li>Return for a refund back to the original payment method.&#xA0;&#xA0;If you no longer have access to the original payment method, please select an eGift Card as your refund option instead.</li>
</ol>
If you would like to exchange for a different product, you can return your item for an eGift Card to purchase another item on our website. We will begin processing your new order or email your eGift Card as soon as the Return Bar processes your exchange.
Shipping charges are not refundable.&#xA0;You bear the risk of loss during shipment. Your refund may be reversed if the items are not returned in new, unused condition with the original packaging and tags after further inspections.
<a href="https://roark.com/returns">Begin Return or Exchange</a>

What is your return or exchange policy?

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Roark

Returns & Exchanges

Past Seasons Sale Return Policy

When will I receive my Refund, Exchange, or eGift Card Refund?

How do I return or exchange my order?

Can I return or exchange a gift?

What is your return or exchange policy?