Rest easy, we offer free returns and exchanges within 30 days for items purchased at Roark.com for US customers. Items must be in new, unused condition with the original packaging and tags. Items on sale above a 20% discount are excluded and cannot be returned or exchanged.
We offer three options for returns and exchanges.
- Exchange for another size or color
- Return for an eGift Card
- Return for a refund back to the original payment method. If you no longer have access to the original payment method, please select an eGift Card as your refund option instead.
If you would like to exchange for a different product, you can return your item for an eGift Card to purchase another item on our website. We will begin processing your new order or email your eGift Card as soon as the Return Bar processes your exchange.
Shipping charges are not refundable. You bear the risk of loss during shipment. Your refund may be reversed if the items are not returned in new, unused condition with the original packaging and tags after further inspections.